Fractional COO
Operations leadership for companies going through big change.
I help leaders navigate the growth, pivots, and transformations their company needs for its next phase. After 20 years leading operations at ever-changing startups, I now work fractionally with leaders who are facing change and don’t have a playbook to navigate it.
where I've built & led operations
ngmoco:)
DeNA
Fitstar
Fitbit
N3TWORK
Zero
Stats
20 Years
Leading startup operations
2 Exits
$25M & $400M
15 to 150
Team growth, one company
40% Faster
Time-To-Hire
01 · The problems I solve
I solve problems where technology, people, and process meet.
How people work together is a complex interaction of company strategy, human behavior, and the technology and processes that support both. It's a system, and it's sensitive to change. When a company is changing fast, the connection points in this system can break in a number of ways.
02 · why me
I have two decades running operations through growth and change.
I’m obsessed with the business of how things get built: the systems and clarity people need to do great work, and the connection and trust they need to build something together. I love this sometimes messy, often unglamorous behind-the-curtain work.
I’ve spent 20+ years leading operations and people at high-growth startups, building high-performing, engaged teams through constant change. I built program management, operations, and people functions from the ground up, streamlined operations across a $100M+ multi-location project to eliminate overtime and deliver on schedule, and led sell-side acquisition from LOI to close in less than 60 days.
But more than all of that, what I’ve done most is connect the dots between strategy and execution to help teams of all shapes and sizes achieve ambitious goals.
03 · Packages
Four ways to work together.
Choose based on how much help you need, from a trusted advisor to a leader inside the business.
Choose the level of support that fits right now.
01
Advise
An experienced operator in your corner for decisions, problem solving, and priorities.
02
Diagnose
Get clarity on the root problem, the real bottleneck, and the next move.
03
Transform
Solve a high-impact operational problem with focused, hands-on support.
04
Lead
Day-to-day operations leadership that creates focus, momentum, and results.
04 · Testimonials
In a client's words
“At Centr, product, creative, marketing and physical operations each ran their own way without centralized project management. Kristine’s job was to help a newly promoted cross-functional PM design and roll out a new process that touched every role in the org. She coached the leader on how to hold a line, read a room, and tell a real objection from noise. At the same time, she brought the right frameworks and thinking to steer us through implementation of a new process, fixing one of the biggest bottlenecks in the business.
If you have a team that’s grown fast, changed shape, or lost its momentum and can’t quite name why then I highly recommend you call Kristine."
Nick Robinson - President, Centr Digital